Please read this completely. There’s a lot of info here and we
really work hard to give you the best prices, the best info, and take care of
Items ship from Poway, CA (San Diego
area) generally within 2 days of the order being placed, but often within 24
hours or even same day. In certain cases, orders with TWINE OR VINYL might be
delayed as much as 5 days (not always, but sometimes). Most orders will be
shipped by the US Postal System as it is the cheapest option. International
shipping is being worked on.
We are still fine tuning our shipping, so if you ordered something
before and the shipping has changed since then, that is why.
Currently, we ship to the US,
and, a few European countries.
Want just a couple of stickers or 1 package of 15 yards of twine?
We have a postage stamp option that will keep the shipping as low as $2.50.
San Diego County:
If you are in San
and want to pick up your order, let us know!! Just email us what you want and
we'll confirm when we have it ready for you. If you want to still pay via
PayPal, that can be done!
Do you live in a country not listed
here but you want to order?
Send us an email with your order (or fill a basket and tell us the
total so we can identify it) and your complete mailing address. We can tell you
how much the shipping would be and take payment directly through PayPal.
system totally messed up and way overcharged you...
If the system has overcharged you by $3 or more, we will give you
a refund!! That’s right!! If we can ship cheaper at the same method (First
Class vs. Priority, etc), we’ll give you a partial refund! (We only credit in round
dollar amounts). International shipping and shipping with tubes in the order
will be the most likely to be affected.
shipping starts at:
US: $2.50 (First Class Mail) and $5.05 (Priority Flat Rate
Canada: $11.00 (First
Class Mail) and $19.95 (Priority Flat Rate Envelope)
$12.00 (First Class Mail) and $23.95 (Priority Flat Rate
France: $12.00 (First
Class Mail) and $23.95 (Priority Flat Rate Envelope)
We are working at lowering shipping though! We have recently
partnered with a shipping integrator to help eliminate shipping errors and
lower shipping costs. If you need just
one or two stickers mailed to the UK, we have recently found that we
can mail via First Class Mail for as low as $6!
• Remember - not everything can fit into a Flat Rate envelope.
International Shipping in a box jumps up considerably (Ie: Tubes, DIY kits,
• If you want to order tubes, you will probably be overcharged for
shipping. If that is the case, like we said above, if the difference is more
than $3, we will give you a partial refund.
Do you think
that the shipping is calculating too high:
Fill your cart, proceed to checkout and login or create an
account, try to get shipping, and then email us at info@SRMStore.com or start a CRM with your
name and the total that you got (including shipping). This will help us to
identify your exact order and see if we can lower the shipping!! We *LOVE*
doing this!!! It’s so fun to be able to tell a customer, “Hey! I can save you
$5 in shipping!” Hey – it doesn’t always work, but sometimes!!