The Official Online Store for SRM Stickers
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Home>FAQs
 

FAQs

Cool Scrapbook Stuff

We had a retail store for 17 years but have closed our brick and mortar store. We no longer have a business phone.

info@SRMStore.com


www.coolscrapbookstuff.com

 

 

When will my order ship?

Generally, orders ship within 2 business days of being placed, but often, orders will ship as early as the same day as it is placed. 

However, if there is a rare occasion where we are out of a product and shipment will be delayed. But we try to ship as fast as possible! 

 

Do we make mistakes?? 

Nah!!! NEVER!!!

Ok - maybe, sometimes. If we made a mistake on your order, please just give us a shout out by phone or email!! We'll take care of it asap!

info@SRMStore.com


 

 

Other Details:

Sales Tax:

If the order is being shipped to anywhere in the State of California, you will be charged sales tax.

 

Shipping:

We only ship within the United States. 

 

Returns:

         Returns are accepted within 30 days of the order shipping to you.

         Please contact us at: info@SRMStore.com if you need to return something. Returns must be approved for any refunds.

         Return the items in the original packaging, preferably by a trackable method.

         Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call us to arrange these returns.

         You are responsible for shipping the products back to us.

 

There is no sales tax on Shipping Charges.

 

We do not charge handling fees!


Your Shopping Cart

If you have cookies enabled, your shopping cart should remain full even if you don't complete your transaction. However, it will automatically be deleted after 30 days. 

 

Problems?

If you run into a problem or see something wrong (an image missing, a price seems incorrect, etc), drop us a note!! While we review the system constantly, maybe we have missed something!!

 

 

Did we not answer a question that you have??
Email us! Info@SRMStore.com

 

We promise to reply!!



If you are looking for wholesale purchases, please contact SRM directly:

Their website is www.srmpress.com. Their phone number is (310) 306-1595.