The Official Online Store for SRM Stickers
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Home>FAQs
 

FAQs

Cool Scrapbook Stuff
We had a retail store for 17 years but have closed our brick and mortar store. We no longer have a business phone.

info@SRMStore.com
www.coolscrapbookstuff.com

 

When will my order ship?
Generally, orders ship within 2 business days of being placed, but often, orders will ship as early as the same day as it is placed. 


Do we make mistakes?? 
Nah!!! NEVER!!!
Ok - maybe, sometimes. If we made a mistake on your order, please just shoot us an email. We'll take care of it asap!

info@SRMStore.com


 

Other Details:

Sales Tax:
If the order is being shipped to anywhere in the State of 
California, you will be charged sales tax.

 

Shipping:
We only ship within the United States

Returns:
         Returns are accepted within 30 days of the order shipping to you.
         Please contact us at: 
info@SRMStore.com if you need to return something. Returns must be approved for any refunds.
         Return the items in the original packaging, preferably by a trackable method.
         Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Email us to arrange these returns.
         You are responsible for shipping the products back to us.

 

There is no sales tax on Shipping Charges.

We do not charge handling fees!

 

Your Shopping Cart
If you have cookies enabled, your shopping cart should remain full even if you don't complete your transaction. However, it will automatically be deleted after 30 days. 

 

Problems?
If you run into a problem or see something wrong (an image missing, a price seems incorrect, etc), drop us a note!! While we review the system constantly, maybe we have missed something!!

 

Did we not answer a question that you have??
Email us! 
Info@SRMStore.com
We promise to reply!!


WHOLESALE:
SRM has greatly reduced their product line to primarily Vinyl and Pens. You can contact SRM directly at www.srmpress.com. Their phone number is (310) 306-1595.

 

However, we have recently licensed the rights to print and sell their Calendar Stickers and Year of Memories Stickers for 2019. If you are interested in selling these items (plus a few other items that we are offering at whole sale pricing), send us an email for our (short) application. Only Brick & Mortar craft stores and well-stocked online craft shops with valid licensing will be accepted for wholesale pricing. Wholesale items must be purchased in quantities of 3, 4, or 5 depending on the item.